Groupon-ing
I like saving money and getting bargains. (Is this a surprise to anyone who knows me? No).
So you might think that I’m really really into sites like Groupon. (If you’ve been somehow living in an underground bunker for the last couple of years, Groupon and the many many knock-offs of Groupon let you buy gift certificates for outings, restaurants, hotels, etc at a large discount – usually around 50% off).
And I’ve bought a few Groupons here and there (one just recently for this little food truck called MamboBerry in Austin – the menu will make you want to die of happiness), mainly because somehow some people signed up long ago through my link and I got some credit. And so by “bought” I mean, “not bought, but rather got for free.”
Also, I have a little stash of credit to the more local Morgan’s Deals because they kept giving out coupon codes for $10 off, so I’d “buy” something for $10 and then tell other people about it and THEY’D get free stuff too and I got credit for that, etc. Bart and I went on a couple of nice little dates for free ice cream, pizza, and cupcakes (including one memorable night at Baskin Robbins where Bart barely got through his double scoop and I put away, almost effortlessly, a triple scoop (and each scoop was the size of a tennis ball). He was impressed. I was a little horrified. Also full.).
Additionally, I have some Mamapedia credit which I will likely never spend because they never have anything I’m interested in.
And, Juice in the City just recently launched in Austin and by signing up early I got some credit there which I’ve already spent because they’ve actually had some interesting deals (although you don’t get referral credit on their extra-good deals which makes SHARING their good deals less tempting, which is, I think, a mistake on their just-launched part. But what do I know?).
(By the way, I don’t get emails from any of these places – I’ve filtered them all straight to my trash folder, so I just look at the sites when I remember to).
So yes, I like the concept of getting big discounts to restaurants and things.
But I can’t stop wondering how good of a deal this is for the businesses themselves.
I understand, of course, that the idea is for people to try out somewhere new and be so enthralled that they go back again and again. And that they’re only paying for customers who actually come in, rather than, say, advertising on a billboard where they pay up front, regardless of how much traffic it drives.
But it’s a high cost for businesses, since you pay about 50% of the regular cost and then they only get half of THAT. So they’re generally getting around 25% of your meal food, comping the other 75%.
(Also, I recognize that lots of restaurants expect you to buy some beverages of the adult variety when you go out to eat, and since we don’t drink, well, that doesn’t work out for the restaurant’s bottom line very well).
I’m conflicted on the whole thing – not so conflicted that I won’t use my free credits, of course – but I’m not really wild about supporting Groupon and the like either, since they’ve basically just put themselves between the business and the consumer (which is why I like the free credit because then Groupon isn’t paid; the discount comes entirely out of their pocket. I think).
Of course, in a crowded marketplace, businesses need SOME way to get their name out there.
On the other hand, as deal sites pop up like crazy (one of the Austin blogs I read listed FORTY ONE local deal sites recently), I wonder if people are just more likely to hop from one Groupon-ed meal to another, trying tons of new restaurants and outings, instead of, as the restaurant probably hopes, developing a deep and long-lasting loyalty to a particular place, where they will return month after month to spend scores of real money.
I try to ease my guilt by leaving really good tips when we go out, but still, I always feel badly about paying by Groupon (except that one time we went with Landen and Adam to this cupcake and ice cream place that was so terrible I would have been angry for days if I’d paid real money for it. The ice cream appears to have been made with flavored Crisco. All four cupcakes with sub-par).
Am I the only one who is way over thinking this? (And of course, if you sign up through my links and I get credit, I won’t be complaining about that either. So maybe I’m just a raging hypocrite).

We only have three very reliable sites of this type here – which kind of makes sense, since our population is only 4 millionish…
…and we use them. Sometimes I think the sheer volume of sales makes it work, for all the reasons you've listed, other times I'm CERTAIN it doesn't.
Haki and I recently paid $19 for {two movie tickets and $20 of food} at a boutique theatre that recently opened. We were the only people there. The two people working, the movie, the entire cinema was lit up and operating for us. Kind of special (since it was our first date since baby 2 was born WITHOUT baby 2), but twangs of concern for how long the (lovely) establishment would stay open!
Hope I'm not repeating others' comments.
*Most places limit the number of Groupons they sell, so if they are smart the business won't sell more than than they should.
*There is an expiration date. A certain percentage of people won't ever use the coupon they purchased.
*Groupons allow for other spending such as adult beverages, but depending on the coupon there could be extra guests (customers)involved or more expensive items/services purchased.
*"Super great" and rather inexpensive form of advertising.
Yeah the once-in-a-lifetime restaurants I do feel kind of guilty. But for services. . . like water parks, indoor skydiving, etc. I figure they've got the place up and running all day anyways and I would NEVER go there otherwise, so even with the 25% they get from me they are still getting more than they ever would have.
Here in Utah 7 peaks started offering the "Pass of All Passes" last year. A season pass to a waterpark and other entertainment venues for $40, which is recouped in two visits. Everyone in the entire state of Utah bought a pass. I think it was brilliant on 7 Peaks' part. I certainly wouldn't have spent $160 there this summer if they hadn't offered the deal. We wouldn't have gone at all. But they would still have to have as many lifeguards, and just as much water. Plus they got me on paying for tube rental…others who weren't willing to walk for two miles had to pay for parking, and many bought concessions.
But yeah, restaurants, you just can't help but feel bad for them.
I feel this way about going out to eat simply to get the "Happy Hour" deals on food. Our little family can eat for super cheap. I just know the wait staff totally roll their eyes when we say we won't be drinking any alcohol.
I think Julie M. Smith is right when she says it's cheaper then mainstream advertising.