You remember the Shabby Apple post? I got. . .quite the response on it from my readers.
Oh, you’re wondering what Shabby Apple‘s response to my post was? Nothing. I emailed them the link and it got tossed their way by quite a lot of Twitter folks, but they never made any acknowledgement whatsoever.
Which is fine.
My goal was not to get them to give me a free dress (because, guess what? I think their dresses are complete garbage and another lousy dress was not the answer to my problems. . . (also, how likely do you think I am to get a free dress now, after that previous sentence?)).
Really, what I wanted was to be the voice of a real consumer. Because pretty much the only things I’ve ever ever ever heard about Shabby Apple are rave reviews from bloggers who happen to have received a free dress and also are hosting a giveaway.
When I posted about it, though, TWENTY THREE people commented saying their experiences with Shabby Apple had been poor (mainly because their dresses were poor quality and lousy fit (and many of these commenters had tried with more than one dress) and some with the negative customer service). Exactly two people had positive things to say about Shabby Apple and one was from a girl who never bought something without trying it on, and one was from a Shabby Apple affiliate. So I am clearly not the only person who is completely disgusted with Shabby Apple.
And 23 unhappy customers astounds me because my blog is not that widely read.
(Also, while some commenters thought it was unfair and bully-ing of me to say such negative things about Shabby Apple, it still really really irks me that they will give away hundreds of free dresses through popular blogs and not let me exchange a single purchased dress.
Bart, who worked in computer sales early on in our marriage, said that his company preached that a poor customer experience is an opportunity to create a really loyal customer. If you can take a negative exchange and make it positive, that customer is more likely to be really delighted than a customer who simply purchased a product, was satisfied, and didn’t think much about it again).
I had eighteen(!) commenters who said that they’d considered Shabby Apple dresses or looked at them in the past and now would not buy from them. That makes me happy. I absolutely want to take as much business as possible from them because I think they put out a lousy product and no one says so in the blogging world because everyone who talks about their dresses got a free one (except me, obviously).
The only happy part to this story is that my mom, who is pretty much the most lovely person alive, wrote me a nice email and said to bring my dress home when I go to visit later this year and we’ll hem it, line it, and refit the top. How lovely to have a mother who is a brilliant seamstress.
I mentioned in that post that I ordered an eShakti dress for Landen’s wedding. Tragically, it didn’t fit very well when it came, for three main reasons. First, I chose the longer sleeve option and the fabric had zero give to it, so I couldn’t raise my arms even shoulder high. When you spend much of your time carrying a baby? This is a pain. Two, there were pockets in the dress and they made the dress hang weird. And three, the seam that is supposed to go under your chest hit me mid-chest which was, well, a bad look.
I ended up returning it, which was ultra-easy and they responded that they’d received it within about three days, so win!
Merrick also ordered an eShakti dress and hers was darling (although she did mention that the dress felt like it was made out of a camping tent).
The day before the wedding, my mom took the three of us girls to get our nails done and afterward, we stopped in at Downeast Basics, where I found this dress which, despite looking very average in that photo, is quite delightful on. I love it. It fit well and was full-lined.
My mom also bought me this dress (Merrick got it too, in black – mine is the smoke color). Again, this dress is ridiculously ugly and frumpy looking in the picture, but it is darling on. It was also a third the price of a Shabby Apple dress.
I bought a white wrap dress from Downeast Basics a couple of years ago for my graduation from UT-Austin, and I have loved it. Every time I wear it (even at six months pregnant (um, WHEN I was six months pregnant – I am not currently pregnant, six months or otherwise)), I get compliments on it.
It’s sort of the opposite of Shabby Apple, where the photos are gorgeous and the dresses are lousy.
And now I will make an effort to not talk about Shabby Apple for at least another six months.